In the first place you need to address complaints to the faculty ombudsperson. Under certain conditions, you can contact the central ombudsperson.

Powers of the ombudsperson

The powers of a faculty ombudsperson extend to receiving students’ complaints and comments concerning the following matters: educational organisation, exam schedule, exam proceedings, assessment of Master’s theses, outcome of examiners’ meetings, announcement of results, monitoring of study progress based on exams and obtaining credit certificates.

Faculty ombudsperson

  Economic and Social Sciences
         and Solvay Business School

Prof. dr. Kris Deschouwer
[E] Kris [dot] Deschouwer [at] vub [dot] ac [dot] be

[T] 02 614 81 20

 Medicine and Pharmacy

Dr. Bart Van der Auwera
[E] bartvda [at] vub [dot] ac [dot] be
[T] 02 477 43 39


Prof. dr. Danny Van Hemelrijck
[E] Danny [dot] Van [dot] Hemelrijck [at] vub [dot] ac [dot] be

[T] 02 629 29 29

 Arts and Philosophy

Prof. dr. Dirk Vanden Berghe
[E] Dirk [dot] Vanden [dot] Berghe [at] vub [dot] ac [dot] be

[T] 02 629 12 61

 Physical Education and Physiotherapy

Prof. dr. Steven Provyn
[E] Steven [dot] Provyn [at] vub [dot] ac [dot] be

[T] 02 477 44 14

 Psychology and Educational Sciences

Prof. dr. Katrien Struyven
[E] Katrien [dot] Struyven [at] vub [dot] ac [dot] be

[T] 02 629 11 32 

 Law and Criminology

Prof. dr. Erna Guldix
Erna [dot] Guldix [at] vub [dot] ac [dot] be
[T] 02 629 25 53

 Science and Bio-engineering Sciences

Prof. dr. Dominique Maes
[E] Dominique [dot] Maes [at] vub [dot] ac [dot] be
[T] 02 629 18 52


Central ombudsperson

In the event that a faculty ombudsperson is a party involved thus compromising independence and impartiality, or in the event of absence of the faculty ombudsperson, a student can turn to the central ombudsperson.

Besides that the central ombudsperson may also act in case of appeals against study progress decisions.

Contact details

  • Prof. dr. Alex Housen
    [E] ahousen [at] vub [dot] ac [dot] be
    [T] 02 629 24 30
  • Prof. Dr. Els Dumortier (substitute)
    [E] Els [dot] Dumortier [at] vub [dot] ac [dot] be
    [T] 02-629 13 94

Ombudsperson for PhD students

The ombudsperson for PhD students receives comments and complaints from PhD students. He is obliged to maintain confidentiality and discretion.

More information about the ombudsperson for doctoral students can be found in the Central PhD Regulations.

Contact details

  • Prof. Dr. Ann Nowé:

Campus Etterbeek, Building G, room 10G.711B
appointments [T] 02/629 38 61 or [E] Ann [dot] Nowe [at] vub [dot] ac [dot] be

  • Prof. Dr. Luc Bouwens

Campus Jette, building D, ground floor, room D036,
appointments [T] 02/477 44 05 or [E] Luc [dot] Bouwens [at] vub [dot] ac [dot] be