Survey Adoption of Mobile payment Technology

Dear Students and Vub'ers,

I am conducting a research for my Master thesis towards acceptance and use of Mobile payment technology 

M-payment solution allows using only a mobile device to perform a payment; this could be via a mobile app, website or at a point of sale, using your mobile phone (Digital wallet or QR scan) or Tablet. These solutions are connected to your debit, credit or even bitcoin account, which means that physical bank cards and cash are not necessary anymore to perform a payment.

Example 1
: paying for your telephone invoice via the website of your provider, via a login and password.

Example 2: Using your home banking app on your smartphone to pay bills or transfer cash to another account

Example 3: Purchasing books, clothing, shoes, etc. via a web shop by using your smart phone.

 Therefore, I would like to ask if you could please contribute to this study by answering the questions, it will only take 10 minutes of your time, (this is without any obligation). The answers will be handled strictly anonymously.

 Please find the links here below:

Survey link English :

Survey link Dutch:


Please do forward the link  to other people (friends, family, colleagues, etc.) who might be interested for completing the survey. All help is more than welcome J.

Thank you in advance and have a lovely day!

Best regards,


Kawtar Al Moussaoui
E-mail: Kawtar [dot] al [dot] moussaoui [at] vub [dot] be