Service Now

Service Now is the new contact site of the IT department and wants to provide an answer to all your ICT questions.

This contact website exists of an elaborate knowledge database of frequently asked questions (FAQ), but you can also log a problem for fast assistance by the helpdesk. In the future you will also be able to order all kinds of IT stuff on this platform.

How does it work?

  1. Visit
  2. Simply log on with your email address (name [dot] lastname [at] vub [dot] be) and network password
  3. Check the knowledge database of frequently asked questions (FAQ) or log your problem

When you experience technical difficulties on the portal, or find it hard to use it, please do not hesitate to contact us either

  • Service Now
  • 0032 (0)2 629 37 37 ( 09.00 h - 17.00 h)
  • helpdesk [at] vub [dot] ac [dot] be